Shipping policy

At onlineshoppingmall, we are committed to providing our customers with a seamless and convenient shopping experience. Our shipping policies are designed to ensure that your orders reach you in a timely and secure manner.

1. Shipping Destinations

We currently ship to all major cities and towns across Country. Whether you're shopping from the comfort of your home or on the go using your mobile device, you can rest assured that your order will be delivered to your doorstep.

2. Shipping Timeframes

• Standard Shipping: Orders are processed and shipped within 5-6 business days from the date of purchase. Delivery times may vary based on your location, but typically orders arrive within 5-6 business days.
• Express Shipping: For faster delivery, we offer an express shipping option at an additional cost. Orders with express shipping are usually delivered within 2-3 business days.

Please note that during holidays, sales, or other peak periods, processing and shipping times may take longer.

3. Shipping Costs

• Free Shipping: We offer free standard shipping on orders above ₹2000.
• For orders below this amount, a standard shipping fee of ₹50 will apply.
• Express shipping fees vary depending on the destination and the size of the order, which will be calculated at checkout.

4. Order Tracking

Once your order has been shipped, we will provide you with a tracking number via email or SMS. You can use this tracking number to check the status and expected delivery date of your package on our website or the carrier’s site.

5. Secure Payment and Shipping

onlineshoppingmall uses secure payment options to ensure your shopping experience is safe and reliable. Your personal information and payment details are protected, allowing you to shop with confidence.

6. Shipping Delays

While we aim to deliver your order within the specified timeframe, there may be unforeseen circumstances, such as weather conditions or logistical issues, that could cause delays. If there is a delay in your delivery, our customer service team will notify you and provide updated shipping information.

7. Return and Exchange Policies

We offer a hassle-free return and exchange policy for eligible products. If you are not satisfied with your purchase, you can initiate a return or exchange within 30 days days of receiving your order. For more details, please refer to our Refund Policy section.

8. Damaged or Lost Items

In the unlikely event that your order arrives damaged or is lost during transit, please contact our customer support team immediately. We will investigate the issue and either replace the item or offer a full refund, based on the situation.

9. International Shipping

Currently, we do not offer international shipping. However, we are working to expand our shipping capabilities and look forward to serving customers worldwide in the future.

We hope this Shipping Policy helps clarify our commitment to providing a secure and hassle-free shopping experience. For any further questions or concerns regarding shipping, feel free to contact our support team at info@onlineshoppingmall.com.